Blog Post

Channel Balancing Survey Results

According to a recent survey, 27% of companies use manual processes to balance resources across phone, e-mail, web and chat. Learn how new technologies can help balance your resources across all these service channels when call volume fluctuates…



About the author


Similar Articles

Contact Slider
close slider

Ready to get started or need more information? Our team is here to help!
We look forward to answering your questions and will be in touch within one business day.