An Automated Manager for Every Contact Center Agent

  • Increase agent engagement
  • Improve the customer experience
  • Increase efficiency
  • Dramatically reduce contact center cost
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Dollars Saved on Behalf of Customers

Achieve More. Spend Less.

The only automation solution that dramatically increases the efficiency of your contact center while improving both agent engagement and the customer experience.

Contact Center

Automate the workday. Create a better work-life balance.

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The Boardroom

See dramatic bottom line improvement. Earn brag-worthy return on investment.

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IT & Security

Make the business happy with secure, proven automation. Get time back for you.

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Find Value Across Your Enterprise
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"Great partner that delivers results!!"

GERARD S.

DIRECTOR, SHARED SVCS PMO

2019-07-03T13:42:30-04:00

GERARD S.

DIRECTOR, SHARED SVCS PMO

"Great partner that delivers results!!"
"The Intradiem team has been absolutely awesome to work with! This tool is so valuable for our team and helping us to provide them time to take courses and get additional training / information and not affect our service levels for our customers!"

RENAE B.

CLAIMS USER RESOURCE SUPERVISOR

2019-07-03T13:44:13-04:00

RENAE B.

CLAIMS USER RESOURCE SUPERVISOR

"The Intradiem team has been absolutely awesome to work with! This tool is so valuable for our team and helping us to provide them time to take courses and get additional training / information and not affect our service levels for our customers!"
"The team really ensures the success of their customers. It's a different experience than the relationship with traditional vendor partners. It really is a true partnership."

LOUISE A.

DIRECTOR, WORKFORCE PLANNING, GLOBAL RESERVATION CENTRE

2019-07-03T13:44:37-04:00

LOUISE A.

DIRECTOR, WORKFORCE PLANNING, GLOBAL RESERVATION CENTRE

"The team really ensures the success of their customers. It's a different experience than the relationship with traditional vendor partners. It really is a true partnership."
"This is one of the best business partners with which to work. They are very flexible and inclusive. They demonstrate huge customer focus and take the time to learn our business. The support we get from leadership to all involved is phenomenal."

MIKE A.

SR. DIRECTOR

2019-07-03T13:44:57-04:00

MIKE A.

SR. DIRECTOR

"This is one of the best business partners with which to work. They are very flexible and inclusive. They demonstrate huge customer focus and take the time to learn our business. The support we get from leadership to all involved is phenomenal."

Proven Partnerships

Proven Use Cases

Intradiem Earns ISO 27001 Certification and SOC 2 Type II Attestation

Contact Center Automation Provider Meets Stringent Security Management Standards

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See What Automation Can Do for Your Center

ACW Assistant
Training & Off-Phone
Break & Lunch Assistant
Agent Mobile
Shift Assistant
AUX Assistant
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Why Intradiem

Proven Cost Reduction Save tens of millions annually
Live in 12 Weeks SaaS-based platform and proven approach
Rapid Payback Strong and unique financial profile
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