Intraday Automation Paves the WayGet Case Study
The General Improves FCR and Service Delivery
Create a Frontline That's Always Prepared
Providing a great customer experience requires a frontline workforce that quickly responds to changing conditions. Unfortunately workforce management solutions require teams to monitor massive amounts of data and manually react when the need arises. This is expensive and ineffective.
Intradiem collects real-time data from your existing systems and instantly triggers workforce adjustments based on rules that you create. The result is an agile and confident frontline workforce that is always prepared, always productive, and never caught off guard