"With Intradiem delivery, we’ve been able to deliver 2.5 hours of training per agent per month in addition to what we were providing previously." Watch the video testimonial here.

"We have a commitment to help our clients create exceptional customer relationships. Intradiem allows us to deliver any activity that would take agents off the phone." Read the press release here.

Sprint agents and supervisors have completed thousands of hours of training. Agent productivity has dramatically improved, as well as critical measurements such as FCR and overall customer satisfaction. Read the case study here.

Intradiem gives Rogers Communications a sustainable engine for maintaining its edge in the quality of care delivered by its call center agents. Read the press release here.

“Now, because Intradiem is able to dynamically respond to call volume, we are able to use what was unproductive time between customer calls to provide agents with the information they need to be more effective." Read the press release here.