Intraday Automation Paves the WayGet Case Study
The General Improves FCR and Service Delivery
Create a Frontline That's Always Prepared
Intradiem is an intraday automation engine that allows you to build real-time workforces—triggering efficiency and extraordinary customer experiences.
“Intraday automation is a must-have technology for contact centers serious about delighting their customers.”
The ability to automatically adjust your workforce in response to unpredictable events & conditions can increase FCR & customer satisfaction by more than 10%.