Sprint Enhances Service and Reduces Costs

Intraday Automation Paves the Way

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The General Improves FCR and Service Delivery

Intraday Automation Makes it possible
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Create a Frontline That's Always Prepared

Intraday Automation enables a real-time frontline Workforce
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The Problem

Providing a great customer experience requires a frontline workforce that quickly responds to changing conditions. Unfortunately, workforce management solutions require teams to monitor massive amounts of data and manually react when the need arises. This is expensive and ineffective.

Our Solution

Intradiem collects real-time data from your existing systems and instantly triggers workforce adjustments based on rules that you create.  The result is an agile and confident frontline workforce that can focus on the future instead of being worried about the present.

Some of Our Customers
Intradiem Solutions
Task Management
Real Time Adherence
Alerts & Notifications
Channel Balancing
Intraday Staffing
Learn how Intradiem transforms contact center, retail, back office, field service and bank branch operations.
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Our customer-obsessed implementation and success management teams are committed to delivering results.
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Our Work
Intradiem improves employee performance and efficiency while building invincible customer experiences.
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