Top Brands

43% OF AGENTS ARE NOT HAPPY* Don’t let your frontline feel isolated and ill-equipped to perform.

WHAT IF YOU COULD EASILY TURN THIS TREND AROUND?

Use real-time automation to engage agents in a positive way:

  • Deliver a well-deserved Surprise Break
  • Empower your agents with timely training
  • Protect agent break times from unexpected long calls

The world's top brands turn to real-time automation and see game
changing results for both agents and the business:

  • Global Hospitality Company: 90% of agents said, "Intradiem helps me do my job better."
    Also reported a 2% productivity improvement.
  • Top 5 Telecom: Reduced attrition WHILE cutting handle time by 24 seconds.

*Source:
Health of the Contact Center: A New Report on Agent Well-Being in a Customer-Centric Era

TAKE COST OUT OF YOUR BUSINESS WITH REAL-TIME AUTOMATION

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