Intradiem Takes the Automation Movement on the Road with Fall Forefront Tour

Five New Forefront Events Added for U.S. and Canada

Atlanta – September 4, 2019 – Intradiem, the leader in workforce automation, today announced the fall Forefront roadshow with five new dates in the U.S. and Canada. Forefront, the community for innovative automation leaders, will be making its way to Charlotte, Denver, Las Vegas, Phoenix, and Montreal.

The events are created for contact center operations and workforce management professionals interested in learning how workforce automation can drive significant cost savings, improve agent engagement and provide a better end-customer experience. Throughout each conference, attendees will network with peers in their community while learning from leading industry professionals.

“After the success of our previous Forefront events, we realized there was a lot of interest in bringing Forefront to local contact center communities,” said Matt McConnell, CEO of Intradiem. “During the events, our customer partners share their challenges, insights and best practices with other leaders to propel the workforce automation movement. To date, we have offered events in more than 40 cities across the globe.”

The Forefront Roadshow will gather at the following destinations. Click on the links below to reserve your spot.

Denver, CO: October 8, 2019
Phoenix, AZ: October 29, 2019
Las Vegas, NV: November 5, 2019
Montreal, QC: November 7, 2019
Charlotte, NC: November 12, 2019

About Intradiem

Intradiem is the only workforce automation solution that delivers guaranteed results while improving both agent engagement and the customer experience. Our powerful technology acts as an automated manager for the contact center with rules triggered in real-time by actual center conditions. We power over 1 billion automated actions annually and have saved our customers over $160 million in the past 2 years.

Media Contact:

Melissa Spies, Intradiem

mspies@intradiem.com | 678.356.3500