FOR CONTACT CENTER INNOVATORS
As contact center management increases in complexity, goals are at greater risk. Especially when operating at the status quo. Innovative leaders at global brands are taking action, turning to the only solution that meets their challenge - contact center automation.
Join Fellow Innovators at a Forefront Event to Learn What Contact Center Automation Can Mean for Your Business.
Key Topics Will Include How Companies:
- Turn WFM into an advocate and strategic partner within the business
- Meet a variety of cost savings and employee engagement goals with proven automated use cases
- Receive rapid payback and increasing value over time by using a proven blueprint for success
- Strategically align with IT to integrate the real-time platform with ACD and WFM systems, with minimal IT resources
“Forefront is unique in its focus on workforce management innovation. The one-day collaborative format made it a unique and beneficial experience.”
“Forefront is a great opportunity to learn first-hand how contact centers are thinking differently to get things done through automation.”
“Forefront is a one of a kind community for contact center leaders. It’s a great forum for the growing automation movement and sharing best practices.”