Recent Press Release
Intradiem Releases Third Generation – Workforce Automation Platform

Scalable, Secure Platform to Process High Volumes of Real-Time Contact Center Data

Intradiem Takes the Automation Movement on the Road with Fall Forefront Tour

Five New Forefront Events Added for U.S. and Canada

Call Center Leaders Continue to Invest in Contact Center Automation

Real-Time Capabilities Improve Efficiency, Agent Engagement and CX

Matt McConnell Selected as Keynote Speaker for the 2019 ATDC Startup Showcase

A program of the Georgia Institute of Technology

Intradiem Contact Center Automation Innovator Award Recipient Announced

Recognized for leading with automation to achieve new levels of contact center service delivery

In The News
Five Unique Ways Call Centers Use Automation to Improve Customer Experience

ICMI

Boost Morale by Giving Every Contact Center Agent an Automated Manager

ICMI

The Key to Improving Contact Center Efficiency

ICMI

The Trifecta in Call Center Metrics

ICMI

8 Questions to Consider when Evaluating Contact Center RPA

ICMI