Intradiem is a leading innovator in the contact center industry, and our mission is to solve the real-time challenges facing contact centers. A long and growing list of enterprise centers use our SaaS platform to automate a wide range of intraday management processes. This platform is known as Advanced Intraday Automation.

Intraday Automation creates the foundation businesses need to forge the modern center: moving forward in real-time, and capable of meeting the significantly increased demands of their businesses, customers, and employees.

The platform and community continue to grow, as our customers continue to find value like significant cost reduction, employee performance and engagement improvements, and omni-channel service delivery benefits. It's been a fun ride and the future's even brighter!