From Zero to Hero: Raising the Bar for Customer Experience in Telecom

Today's telecom customer has more choices than ever before, and how you deliver customer experience is a make-or-break proposition. In this 15-minute webinar, you'll learn how Intraday Automation enables dynamic, real-time management of your workforce operations so your frontline workforce can always provide the best possible customer service.

October 8, 2015

Delivering exceptional customer service for telecoms is an ongoing goal – but it's not a easy one. Today's customer has more choices, making it harder for providers to stand out among the crowd and hold on to customers. The differentiator is and will be customer experience. 

In this 20-minute webinar, we'll show you how intraday automation enables dynamic, real-time management of your frontline and back office operations, driving better agent engagement, removing manual process roadblocks, and streamlines your ability to provide the best possible customer service.

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