Overcoming Back-Office Challenges - A Deeper Dive

The best-run back-office operations are transparent and seamless, helping you save money and provide better service. In this 20-minute executive webinar, we'll show you how to aggregate work tasks from multiple channels to maximize efficiency, distribute tasks based on skill and availability to boost productivity, and increase process visibility by tracking tasks to completion.

August 27, 2015

You asked—and we’re delivering! As a follow-up to our last back-office webinar, we’re taking a deeper dive to address some of your biggest back-office challenges. We’ll also answer your questions surrounding the ‘why’ and ‘how.’

Whether or not you joined us for the first one, this 20-minute executive webinar will bring you up to speed on developing and deploying more efficient back-office strategies that unify your operations to create ‘One Office.’ We’ll also cover:

  • Aggregating work tasks from multiple channels (email, white mail, BPM, etc.) to maximize efficiency
  • Assigning priority rules to each task for improved service delivery
  • Distributing tasks based on skill and availability to boost productivity
  • Increasing process visibility by tracking tasks to completion
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